1. NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay

    Report -

    Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111 service had their say on the way it is delivered to them.

  2. The District Nursing Service: People’s experiences of using the service in Somerset

    Report -

    We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses were in the delivery of the service to patients in Somerset.

  3. The impact of waiting for NHS surgery in Somerset

    Report -

    Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work to improve support for patients.

  4. What to expect when waiting for care

    Blog -

    Information and advice from Healthwatch England, September 2021

  5. Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset

    News -

    In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment.

  6. Local Healthwatch seeks public feedback on NHS 111 to help the service improve

    News -

    A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region.

  7. Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them?

  8. New study asks people how they’ve been affected by waiting for surgery in Somerset

    News -

    As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times.

  9. Changes to Somerset’s District Nursing Service: What patients and carers want to see

    News -

    Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations.

  10. New public engagement programme to drive improvements in local health and social care

    News -

    We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services.

  11. What do you think about Somerset’s District Nursing Service? What works well and what could be improved?

    News -

    We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop and improve how it cares for local people.

  12. Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon

    News -

    A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and Devon is rated highly by the public, there are inconsistencies in the quality of the service.