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We are encouraging local people to give their views and experiences of local health and care services following a recently published report on Mendip House in the county. -
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As the county’s independent health and care champion, we welcome news a new provider will run the out-of-hours GP services in the county. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Share your experiences of local health and care services and make it better for everyone – that’s our message as we celebrate our fifth birthday next week (April 1). -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19. -
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Here we look at six things you should expect when making a complaint about social care services. -
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People with a passion for seeing local health and social care services changed for the better are being sought by us, the county’s independent health and social care champion. -
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People in Somerset are being urged to give their views on using the county’s 111 non-emergency phone line. -
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New Healthwatch Somerset volunteer Stephen Sharples is urging people in Somerset to be more actively involved in the decisions around their health and wellbeing -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We are calling for the NHS non-emergency phone line to provide better communication with the public. -
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We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It asked for the views of local people who had used the service within the last three years. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. -
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To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home. -
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The health and care issues affecting children and young people in Somerset have been the focus of our recent work. -
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We will be monitoring the progress of a new strategy, launched this month by Somerset’s Health and Wellbeing Board. -
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Help shape the future of services for people living with a life-limiting illness. -
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Our report following a visit to Oak Lodge in Chard, which is a purpose-built care home and provides accommodation for frail older people. -
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We are calling on local people to make sure their voice is heard and reflected in proposals being drawn up by Somerset NHS health and care services, for changes to community-based services and non-emergency care. -
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Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on the site. The home specialises in the care of older people living with dementia. -
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We are asking local people to complete a survey to share their experiences of accessing primary care through GP surgeries in Somerset. -
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Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents. -
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If you or a loved one are affected by incontinence, find out where you can go for support. -
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As local health and care services come under increasing pressure due to the coronavirus, and access to services becomes more challenging, we are reminding people that we're here to help. -
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We can help health and social care organisations to communicate clearly and effectively with local people about the coronavirus and the impact on services and support. -
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We have launched a new survey asking local people to share their stories to help identify how health and care services are adapting and working well during the coronavirus outbreak, and to highlight common challenges that need to be addressed. -
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We explain why it’s important to have a plan in place, should you or a loved one become critically ill. -
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We are looking forward to helping health and social care services develop and improve with the announcement of several new projects for the year ahead. -
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By Tanya Camberwell, Healthwatch Somerset Engagement Officer -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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During Mental Health Awareness Week (18-24 May), we are highlighting the care and support needs of people living with dementia and their families, and the particular pressures of life under lockdown due to coronavirus. -
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It’s Volunteers’ Week 1-7 June, so we are is sending a huge ‘Thank You’ to the inspiring volunteers who help to make health and social care better for local people. -
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Shepton Mallet resident Bob became a full-time carer when he retired from a long career with the ambulance service.
