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We attended a meeting of representatives from SSAFA (Soldiers, Sailors, Airmen and Families Association) to introduce our work and the role of Healthwatch, and to hear their comments, issues and concerns. -
Report -
We visited the Hearing Voices support group in Taunton to introduce our work and the role of Healthwatch and to listen to any issues or concerns the group wanted to discuss. -
Report -
We engaged with members of the carers support group, who meet monthly at Quantock Vale Surgery, Bishops Lydeard. We informed the group about our work and role of Healthwatch and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
Report -
We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Martock. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
Report -
We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Ilchester. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
Report -
Our Enter and View Team engaged with members of public at Musgrove Park Hospital. We spoke to people and recorded their comments about health and social care services, and we gave out dozens of leaflets, and ‘How Connected Are You?’ Surveys. -
Report -
Our report following a visit to Somerset Court, which provides residential and support services for people who have autism. -
Report -
Members of this support group run by the Parent Carer Forum shared their concerns and experiences with us. Many of the group had common issues with assessments and having their needs met at GP surgeries. -
News -
People in Somerset will be given a strong voice to air their views on health and care services in the county – thanks to plans by Evolving Communities, the new provider of the local Healthwatch service. -
Report -
In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
Advice and Information -
Five things you should expect from home care, domiciliary care or help in the home. -
Report -
We identified there was a need to find out from local people how connected they feel and why. We also sought to find out how being connected affects feelings of loneliness and isolation. -
News -
Listening to patients and their experiences of health and care is key to improving these services in Somerset – says local volunteer Bob Champion. -
News -
A former school inspector from North Petherton with a passion for shaping local health services will help to lead our board as the county’s independent health and care champion. -
News -
What’s it like being a young person using health, social care and wellbeing services in Somerset, and what changes do young people want to see? -
News -
A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and Devon is rated highly by the public, there are inconsistencies in the quality of the service. -
Report -
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111 service had their say on the way it is delivered to them. -
News -
We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop and improve how it cares for local people. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services. -
Blog -
By Max Popham, Healthwatch Somerset Youth Engagement Officer -
Blog -
By Max Popham, Healthwatch Somerset Youth Engagement Officer -
Advice and Information -
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines. -
News -
Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations. -
Report -
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses were in the delivery of the service to patients in Somerset. -
News -
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with us or sought information and advice on how to access the care and support they needed. -
Report -
Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22. -
News -
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times. -
Blog -
By Max Popham, Healthwatch Somerset Youth Engagement Officer -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? -
Blog -
Information and advice from Healthwatch England, September 2021 -
News -
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. -
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In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate – with each other and with young people – to improve how they care. -
Report -
Sharing young people’s feedback to improve the health and social care services they use. -
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Alongside our day-to-day work we carry out key projects to find out more about particular issues or services. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Find out about our role, our plans and our people. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Somerset. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services.
