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We attended a meeting of representatives from SSAFA (Soldiers, Sailors, Airmen and Families Association) to introduce our work and the role of Healthwatch, and to hear their comments, issues and concerns. -
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We visited the Hearing Voices support group in Taunton to introduce our work and the role of Healthwatch and to listen to any issues or concerns the group wanted to discuss. -
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We engaged with members of the carers support group, who meet monthly at Quantock Vale Surgery, Bishops Lydeard. We informed the group about our work and role of Healthwatch and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Martock. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Ilchester. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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Our Enter and View Team engaged with members of public at Musgrove Park Hospital. We spoke to people and recorded their comments about health and social care services, and we gave out dozens of leaflets, and ‘How Connected Are You?’ Surveys. -
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Our report following a visit to Somerset Court, which provides residential and support services for people who have autism. -
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Members of this support group run by the Parent Carer Forum shared their concerns and experiences with us. Many of the group had common issues with assessments and having their needs met at GP surgeries. -
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People in Somerset will be given a strong voice to air their views on health and care services in the county – thanks to plans by Evolving Communities, the new provider of the local Healthwatch service. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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Five things you should expect from home care, domiciliary care or help in the home. -
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We identified there was a need to find out from local people how connected they feel and why. We also sought to find out how being connected affects feelings of loneliness and isolation. -
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Listening to patients and their experiences of health and care is key to improving these services in Somerset – says local volunteer Bob Champion. -
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A former school inspector from North Petherton with a passion for shaping local health services will help to lead our board as the county’s independent health and care champion. -
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We are encouraging local people to give their views and experiences of local health and care services following a recently published report on Mendip House in the county. -
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As the county’s independent health and care champion, we welcome news a new provider will run the out-of-hours GP services in the county. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Share your experiences of local health and care services and make it better for everyone – that’s our message as we celebrate our fifth birthday next week (April 1). -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19. -
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Here we look at six things you should expect when making a complaint about social care services. -
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People with a passion for seeing local health and social care services changed for the better are being sought by us, the county’s independent health and social care champion. -
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People in Somerset are being urged to give their views on using the county’s 111 non-emergency phone line. -
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New Healthwatch Somerset volunteer Stephen Sharples is urging people in Somerset to be more actively involved in the decisions around their health and wellbeing -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We are calling for the NHS non-emergency phone line to provide better communication with the public. -
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We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It asked for the views of local people who had used the service within the last three years. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. -
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To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home. -
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The health and care issues affecting children and young people in Somerset have been the focus of our recent work. -
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We will be monitoring the progress of a new strategy, launched this month by Somerset’s Health and Wellbeing Board. -
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