1. Report -

    Our report following a visit to Willow Ward in Bridgwater, which has 10 beds and provides a countywide inpatient mental health rehabilitation service for people who live with long term mental health problems.
  2. Report -

    Our report following a visit to Rowan Ward in Yeovil, which has 18 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  3. Report -

    Our report following a visit to St Andrews Ward in Wells, which has 14 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  4. Report -

    Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch.
  5. Report -

    Our report following a visit to Wessex Ward in Bridgwater, that provides beds for up to 12 young people.
  6. Report -

    We were contacted by the secretary for Bridgwater Senior Citizens Forum. A request for action was raised regarding the availability of hearing aid batteries in the Bridgwater area.
  7. Report -

    We engaged with Frome and District Day Centre to hear their experiences of accessing health and social care services in the area.
  8. Report -

    Early Supported Discharge is a service that aims to help patients who have suffered a stroke to be discharged from hospital sooner and to carry out rehabilitation at home rather than in hospital.
  9. Report -

    In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference.
  10. Report -

    We gave a presentation on our patient and public engagement at this advice day hosted by Rethink to raise awareness of Healthwatch and our work.
  11. Report -

    We engaged with the Burnham-on-Sea Support Group to hear their experiences of accessing health and social care services in the area.
  12. Report -

    Our report following a visit to Pyrland Ward in Taunton. Wards one and two each have 14 beds, providing assessment and treatment for older people suffering from acute mental problems such as depression, anxiety and bi-polar disorder, along with dementia and other confused states, often with high levels of aggression.
  13. Report -

    Our report following a visit to Magnolia Ward in Yeovil, which has 14 beds, providing assessment and treatment for older people suffering from dementia and other confused states.
  14. Report -

    In September 2016 we returned to visit this group to find out how their report on Post Polio Syndrome (PPS) was progressing and to hear the key issues identified so far.
  15. Report -

    We identified the area of mental health as part of their our plan priorities from 2015-2016.
  16. Report -

    We consulted with members of the Somerset Polio Support Group to document the care they receive from the NHS in relation to their condition, at both primary and hospital level, in order to raise the understanding of PPS with NHS health commissioners.
  17. Report -

    We ran a series of focus groups meeting with young people based at Burton’s Orchard in Taunton. The aims of these groups were to explore young people’s experience of leaving care and to involve them in starting to plan their own consultation with other care leavers.
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  44. Advice and Information -

    Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help.
  45. Page -

  46. Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
  47. Blog -

    Lack of access to NHS dentists in Somerset is a significant issue raised with us by the public. They have told us that NHS dentists in Somerset are not taking on new patients.
  48. Blog -

    We invited Fiona Harvey, Carers Service Coordinator for the Community Council for Somerset, to tell us about support for unpaid carers in Somerset as COVID-19 restrictions continue to ease.
  49. News -

    People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common complaints being about long waiting times and difficulty getting through on the phone.
  50. Report -

    People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common complaints being about long waiting times and difficulty getting through on the phone.