1. Report -

    Our report following a visit to Willow Ward in Bridgwater, which has 10 beds and provides a countywide inpatient mental health rehabilitation service for people who live with long term mental health problems.
  2. Report -

    Our report following a visit to Rowan Ward in Yeovil, which has 18 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  3. Report -

    Our report following a visit to St Andrews Ward in Wells, which has 14 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  4. Report -

    Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch.
  5. Report -

    Our report following a visit to Wessex Ward in Bridgwater, that provides beds for up to 12 young people.
  6. Report -

    We were contacted by the secretary for Bridgwater Senior Citizens Forum. A request for action was raised regarding the availability of hearing aid batteries in the Bridgwater area.
  7. Report -

    We engaged with Frome and District Day Centre to hear their experiences of accessing health and social care services in the area.
  8. Report -

    Early Supported Discharge is a service that aims to help patients who have suffered a stroke to be discharged from hospital sooner and to carry out rehabilitation at home rather than in hospital.
  9. Report -

    In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference.
  10. Report -

    We gave a presentation on our patient and public engagement at this advice day hosted by Rethink to raise awareness of Healthwatch and our work.
  11. Report -

    We engaged with the Burnham-on-Sea Support Group to hear their experiences of accessing health and social care services in the area.
  12. Report -

    Our report following a visit to Pyrland Ward in Taunton. Wards one and two each have 14 beds, providing assessment and treatment for older people suffering from acute mental problems such as depression, anxiety and bi-polar disorder, along with dementia and other confused states, often with high levels of aggression.
  13. Report -

    Our report following a visit to Magnolia Ward in Yeovil, which has 14 beds, providing assessment and treatment for older people suffering from dementia and other confused states.
  14. Report -

    In September 2016 we returned to visit this group to find out how their report on Post Polio Syndrome (PPS) was progressing and to hear the key issues identified so far.
  15. Report -

    We identified the area of mental health as part of their our plan priorities from 2015-2016.
  16. Report -

    We consulted with members of the Somerset Polio Support Group to document the care they receive from the NHS in relation to their condition, at both primary and hospital level, in order to raise the understanding of PPS with NHS health commissioners.
  17. Report -

    We ran a series of focus groups meeting with young people based at Burton’s Orchard in Taunton. The aims of these groups were to explore young people’s experience of leaving care and to involve them in starting to plan their own consultation with other care leavers.
  18. Report -

    We attended a meeting of representatives from SSAFA (Soldiers, Sailors, Airmen and Families Association) to introduce our work and the role of Healthwatch, and to hear their comments, issues and concerns.
  19. Report -

    We visited the Hearing Voices support group in Taunton to introduce our work and the role of Healthwatch and to listen to any issues or concerns the group wanted to discuss.
  20. Report -

    We engaged with members of the carers support group, who meet monthly at Quantock Vale Surgery, Bishops Lydeard. We informed the group about our work and role of Healthwatch and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’
  21. Report -

    We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Martock. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’
  22. Report -

    We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Ilchester. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’
  23. Report -

    Our Enter and View Team engaged with members of public at Musgrove Park Hospital. We spoke to people and recorded their comments about health and social care services, and we gave out dozens of leaflets, and ‘How Connected Are You?’ Surveys.
  24. Report -

    Our report following a visit to Somerset Court, which provides residential and support services for people who have autism.
  25. Report -

    Members of this support group run by the Parent Carer Forum shared their concerns and experiences with us. Many of the group had common issues with assessments and having their needs met at GP surgeries.
  26. News -

    People in Somerset will be given a strong voice to air their views on health and care services in the county – thanks to plans by Evolving Communities, the new provider of the local Healthwatch service.
  27. Report -

    In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference.
  28. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  29. Report -

    We identified there was a need to find out from local people how connected they feel and why. We also sought to find out how being connected affects feelings of loneliness and isolation.
  30. News -

    Listening to patients and their experiences of health and care is key to improving these services in Somerset – says local volunteer Bob Champion.
  31. News -

    A former school inspector from North Petherton with a passion for shaping local health services will help to lead our board as the county’s independent health and care champion.