1. Registering with your GP: understanding your rights

    Advice and Information -

    You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register.

  2. Where can I go to get help for my health out of hours?

    Advice and Information -

    People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  3. Looking after your oral health while living in a care home

    Advice and Information -

    Living in a care home can increase your risk of oral health problems. That's why knowing what questions to ask care staff about your oral health or loved ones can prevent problems from developing.

  4. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  5. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  6. How to access mental health support if you have gender, sexuality or relationship diversity

    Advice and Information -

    Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  7. How can you find an NHS dentist?

    Advice and Information -

    Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

  8. People are increasingly avoiding NHS appointments and prescriptions due to cost of living, Healthwatch England warns

    News -

    With spiralling costs of living, Healthwatch England is warning people are making changes to how they use health and social care services, which can have an adverse impact on their health and wellbeing.

  9. What mental health support is available for children and young people?

    Advice and Information -

    75% of children and young people who experience mental health problems aren't getting the help they need.

  10. Looking after your mental health all year round

    Advice and Information -

    In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary.

  11. What should you expect after a dementia diagnosis

    Advice and Information -

    Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.

  12. What is the COVID-19 vaccine and how do I get it?

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important.

  13. Our complaints process

    Advice and Information -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. Anyone who is dissatisfied with any aspect of this Healthwatch service provided by Evolving Communities CIC can make a complaint under the Evolving Communities Complaints Policy and Procedure.

  14. Think you need to go to A&E? Learn how NHS 111 can help you

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  15. What is flu and how do I get the flu vaccine?

    Advice and Information -

    Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.

  16. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  17. Looking after your mental health all year round

    Advice and Information -

    In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary.

  18. Looking after your health during the cost of living crisis

    Advice and Information -

    The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  19. Enter and View report: The Old Police House, Nunney

    Report -

    Our report following a visit to The Old Police House, a care home in the village of Nunney near Frome, which provides accommodation for people with a learning disability.

  20. Enter and View report: West Mendip Hospital, Glastonbury

    Report -

    Our report following a visit to West Mendip Hospital, Glastonbury. The wards provide 36 beds, which host a mixture of patients: on Pathway 2, Pathway 3 or end of life patients.

  21. Together we’re making health and social care better: Annual Report 2022-23

    Report -

    Healthwatch Somerset Annual Report 2022-23: A review of our work over the past year and its impact, plus our work planned for 2023-24.

  22. Supported transfer of care from hospitals: evaluating people’s experiences to help shape improvements in care

    Report -

    We wanted to explore the quality of the transfer of care process in Somerset and use the experiences of people who have been discharged from hospital with ongoing care needs to guide improvements in the process.

  23. Advocating for fairer NHS dentistry: Dentistry data for local Healthwatch, July 2023

    Report -

    Quarterly feedback to the NHS Local Dental Network from local Healthwatch in the South West

  24. Healthwatch Somerset Annual Report: Working together to improve health and social care

    News -

    Last year, we supported over 4,370 people to have their say on health and social care and to get information and advice about local services.

  25. ‘Review culture’ is on the rise, yet only one in ten people feedback on health services

    News -

    As Healthwatch marks its tenth anniversary this week, Healthwatch Somerset joins the 152 local Healthwatch across England to appeal for more people to feedback on NHS care.

  26. Improving access to mental health support for young people in Somerset

    News -

    We've launched a new project with the aim of improving access to mental health support for young people and their families, guardians and carers.

  27. Evaluating people’s experiences of being transferred from hospital to care at home or in the community

    News -

    Our new report evaluates people’s experiences of being discharged from hospital to be cared for at home or in a residential or community care setting.

  28. Healthwatch England research: Six-week postnatal checks are failing many new mothers

    News -

    Healthwatch England, is warning that six-week postnatal checks – required of GPs in England – are failing many new mothers.

  29. Project launched in Bridgwater to improve health of people with chronic respiratory disease

    News -

    Our new community project asks people in Bridgwater to get involved to improve the health and wellbeing of those living with Chronic Obstructive Pulmonary Disease.

  30. World Patient Safety Day: Shining a spotlight on patient engagement to support safer care across Somerset

    News -

    Together with NHS Somerset, we are shining a spotlight on patient and family engagement for safer care across Somerset for World Patient Safety Day on 17 September.

  31. What help can you get to pay for your prescriptions?

    Advice and Information -

    The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.

  32. How to stay informed while you wait for care

    Advice and Information -

    The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait.

  33. What to expect after being referred for an autism assessment

    Advice and Information -

    Autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you feel. Here's what you should expect from an autism assessment, diagnosis and getting the proper support.

  34. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it.

  35. How do I get a fit note?

    Advice and Information -

    Find out what a ‘fit note’ is, when you might need one and how to get one.

  36. Enter and View report: Newholme Care Home, Ruishton

    Report -

    Our report following a visit to Newholme, a residential care home in the village of Ruishton near Taunton, which provides accommodation for people with a learning disability.

  37. What’s your experience of NHS dental care in Somerset?

    News -

    Share your feedback by 31 October 2023 to help improve access to NHS dentistry.

  38. Empowering Bridgwater residents to live well: Focus group aims to help transform lives of COPD patients

    News -

    The Victoria Park Community Centre in Bridgwater, Somerset, will host an important event on Thursday 30 November, from 10am to 3pm, dedicated to enhancing the lives of Bridgwater residents who live with Chronic Obstructive Pulmonary Disease (COPD).

  39. Are you struggling to see an NHS doctor in Somerset?

    News -

    We are asking people to share their experience of booking face-to-face appointments with their GP to help improve access to GP services in the county.

  40. What is menopause and what are the signs?

    Advice and Information -

    With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available.

  41. What is SAD, and how can you manage it?

    Advice and Information -

    Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women.

  42. How to look after yourself while caring for someone else

    Advice and Information -

    Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that you get the support you need. Find out how you can make sure you look after yourself.

  43. Cervical screening: What to expect from your smear test

    Advice and Information -

    Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important.

  44. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

  45. Reaching out: Looking at mental health support for young people in Somerset

    Report -

    We have been working with our young volunteers to investigate how accessible young people’s mental health services are in Somerset, and to understand how access to support could be improved.

  46. Improving access to young people’s mental health services

    News -

    In our latest report, we call on those responsible for young people’s mental health services to improve awareness, availability and access to mental health support for young people.

  47. Have your say - Easy Read

    Report -

    Download an Easy Read version of our 'Have your say' form.

  48. Who we are and what we do

    Report -

    Here are some Easy Read resources to explain who we are and what we do.

  49. Healthwatch England report: Faster progress needed to tackle barriers to care

    News -

    Access to care is the main concern people have shared with Healthwatch in the past year. A new report by Healthwatch England looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.

  50. How can you save money on your Hormone Replacement Therapy?

    Advice and Information -

    A new scheme could see women across England save hundreds of pounds a year on their Hormone Replacement Therapy with a prepayment certificate.