1. Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset

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    In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment.

  2. Young people tell Somerset’s health and social care services: communicate better to care better

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    In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate – with each other and with young people – to improve how they care.

  3. Local Healthwatch seeks public feedback on NHS 111 to help the service improve

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    A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region.

  4. Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England

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    Millions of people have had their treatment delayed by the pandemic – are you one of them?

  5. New study asks people how they’ve been affected by waiting for surgery in Somerset

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    As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times.

  6. Annual report highlights how Healthwatch Somerset has supported the public throughout the pandemic

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    Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with us or sought information and advice on how to access the care and support they needed.

  7. Changes to Somerset’s District Nursing Service: What patients and carers want to see

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    Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations.

  8. New public engagement programme to drive improvements in local health and social care

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    We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services.

  9. What do you think about Somerset’s District Nursing Service? What works well and what could be improved?

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    We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop and improve how it cares for local people.

  10. Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon

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    A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and Devon is rated highly by the public, there are inconsistencies in the quality of the service.

  11. Healthwatch Somerset asks young people ‘How could health and social care services work better for you?’

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    What’s it like being a young person using health, social care and wellbeing services in Somerset, and what changes do young people want to see?