Access to GP appointments in West Somerset

Report - 25 March 2024

As part of our Somerset-wide project, we decided to carry out some focused work looking at access to health and social care services in West Somerset.

We wanted to better understand how people in West Somerset are accessing GP services to help identify ways to make it easier for them to get the care they need.

Key messages

  • Personalised care and positive patient-provider relationships are important and enhance people’s overall satisfaction with healthcare services.
  • People prefer to book appointments in person, so healthcare providers should
    accommodate diverse preferences and communication styles among patients.
  • Good communication, accurate prescription management and responsive emergency care in the community are very important.

Read our report

If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286.

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Access to GP appointments in West Somerset
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