Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
Everyone should be able to get the care and advice they need to keep their teeth healthy. Unfortunately, people across the country have told us they can't get an appointment with an NHS dentist, with the situation worsening in many areas.
Where's your nearest dentist?
Use the NHS website to search for a dentist near you. The site also provides information on which dental practices currently accept new patients, whether they offer urgent appointments, and how others have rated the service.
While this is a good starting point for finding a local dentist, people often tell us that these records are only sometimes kept updated, so you should contact the practice directly for more information. If the records are out of date, you should let the practice know.
You can also visit a dentist outside your local area if it's more convenient. For example, if you prefer to see a dentist near where you work.
What happens if you need help finding an NHS dentist taking new patients?
People have told us they're still looking for an NHS dentist who is taking on new patients. We continue calling for a new NHS dental contract.
If you need help finding an NHS dentist in Somerset taking on new patients, contact us to provide information about local services. However, please note that Healthwatch relies on dental practices to provide up-to-date information.
You should also notify NHS England about the issue, as it must provide routine and urgent dental care nationwide. Find out how to make a complaint here.
What to do if you have a dental emergency?
If you need immediate care for your teeth, you should:
Ask your regular dentist whether they can offer an emergency appointment.
Phone NHS111, who can locate an urgent dental service.
Visit A&E if you experience severe pain, heavy bleeding, or face, mouth or teeth injuries.
How much does dental treatment cost?
Most people pay for dental treatment, but some patients are exempt.
A routine examination, which includes diagnosis, advice, a scale and polish and some preventative care if clinically needed, costs £25.80. However, if you require further dental treatment, this will be an additional cost.
Dental practices usually offer both NHS and private dental care. Before you begin your treatment, check whether you are paying for NHS, private treatment, or both.
NHS dentists should always:
Explain which treatments are available on the NHS.
Explain which treatments are only available privately.
Ensure you know how much your NHS and private treatments will cost.
How can you check whether your dentist is qualified?
A list of all qualified dentists in the UK is available via the General Dental Council (GDC) register, which is the regulatory body for the profession.
Do note that you don’t register with a dentist in the same way as with a GP. You can choose to go to any dentist who can offer an appointment. Once a course of treatment finishes, the dentist is not obliged to see you in future. When you finish a course of treatment, you may want to book your next appointment to avoid problems in future.
What to do if you’re unhappy with your treatment
If you would like to complain about your treatment, please visit our advice on making a complaint. You can also check out advice from the Oral Health Foundation.