Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch.
Key finding
There was a general theme that people were waiting an unusually long time to see their doctor at Frome Medical Practice – up to two weeks. This was leading to feelings of dissatisfaction and frustration.
This report was produced by the previous Healthwatch Somerset service provider, The Care Forum.
Read our report
If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286.