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In November 2024 we undertook an Enter and View visit to Oakhill Surgery to observe the quality of service, and talk to people using the...

In November 2024 we undertook an Enter and View visit to Oakhill Surgery to observe the quality of service, and talk to people using the...

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or...

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one....

Investigating available information for unpaid carers in Somerset. Over 49,000 unpaid carers in Somerset help take care of a family...

In response to local feedback about challenges in booking appointments with GPs, we have explored people’s experiences across the county....

In our latest report we have listened to experiences of Somerset residents who tried to book an appointment to see their GP. In response...

As part of our Somerset-wide project, we decided to carry out some focused work looking at access to health and social care services in...

A lack of access to NHS dentists in Somerset remains a pressing issue, including for parents, vulnerable individuals and those with...

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. On 7 February 2024...

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you...

Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you...

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in...

We are asking people to share their experience of booking face-to-face appointments with their GP to help improve access to GP services...

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of...

You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if...

Autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you...

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. Everyone should be able to...

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make...

We wanted to understand how the use of digital services by GPs, particularly websites, is affecting the way people access the information...