Does the NHS have to provide an interpreter?
Do you know about your rights to language support in NHS settings? High-quality translation and interpretation are vital to ensuring that...
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Mar 25, 2022
What medical support are you entitled to if you’re new to the UK?
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee,...
Mar 2, 2022
Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Jan 28, 2022
Lack of NHS Dentists in Somerset
Lack of access to NHS dentists in Somerset is a significant issue raised with us by the public. They have told us that NHS dentists in...
Jan 18, 2022
The Accessible Information Standard - What you can expect from services
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care....
Jan 10, 2022
Where to go for support when you have an eating disorder
Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of...
Nov 29, 2021
Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset
In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...
Nov 25, 2021
Carers Rights Day – 25 November 2021
Know your rights and get the support you need Carers Rights Day was introduced by Carers UK to draw attention to the multiple rights that...
Nov 15, 2021
Young people tell Somerset’s health and social care services: communicate better to care better
In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate –...
Sep 12, 2021
Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111...
Sep 5, 2021
Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
Millions of people have had their treatment delayed by the pandemic – are you one of them? Healthwatch Somerset has been finding out how...
Sep 5, 2021
What to expect when waiting for care
Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...
Jul 25, 2021
New study asks people how they’ve been affected by waiting for surgery in Somerset
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their...
Jun 27, 2021
Annual report highlights how Healthwatch Somerset has supported the public throughout the pandemic
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health...
Jun 14, 2021
The District Nursing Service: People’s experiences of using the service in Somerset
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses...
Jun 14, 2021
Changes to Somerset’s District Nursing Service: What patients and carers want to see
Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the...
Apr 25, 2021
New public engagement programme to drive improvements in local health and social care
We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and...
Feb 22, 2021
What do you think about Somerset’s District Nursing Service? What works well and what could be improved?
We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop...
Jan 28, 2021
NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Dec 1, 2020
Access to primary care GP surgeries in Somerset: What local people told us
We have been talking to local people about their experiences and views of accessing care at GP surgeries in Somerset. This report tells...
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