Where can I go to get help for my health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where...
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Sep 11, 2023
Think you need to go to A&E? Learn how NHS 111 can help you
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be...
Oct 16, 2022
Share your views to help shape NHS Same Day Urgent Care services in Somerset
The NHS is reviewing how it provides Same Day Urgent Care in Somerset, and we want to hear your views to help shape and improve access to...
Mar 2, 2022
Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Mar 2, 2022
Experiences with the NHS 111 service in Devon, Plymouth, Torbay, and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Sep 12, 2021
Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111...
Jan 28, 2021
NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Jan 28, 2021
Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon
A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and...
Aug 14, 2019
There’s still time to give your views on Somerset’s 111 service
People in Somerset are being urged to give their views on using the county’s 111 non-emergency phone line. There’s just over two weeks...
Sep 30, 2018
Hundreds of people reveal their experiences of Somerset’s 111 non-emergency phone line service
We are calling for the NHS non-emergency phone line to provide better communication with the public Long waiting times, repetitive...
Sep 30, 2018
NHS 111 service report: Experiences and views of local people in Somerset
We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It...
Jun 11, 2018
Views wanted to help improve Somerset’s failing 111 service
People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. We are asking people to share...
Mar 15, 2018
Healthwatch Somerset welcomes new announcement
As the county’s independent health and care champion, we welcome news a new provider will run the out-of-hours GP services in the county....
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