Same day urgent care in West Somerset
The aim of this project was to gather the views of people living in West Somerset about same day urgent care. Somerset NHS Clinical...
top of page
All posts
Mar 2, 2022
Experiences with the NHS 111 service in Devon, Plymouth, Torbay, and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Nov 29, 2021
The impact of waiting for NHS surgery in Somerset
Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work...
Oct 14, 2021
Young Listeners Project Report
Sharing young people’s feedback to improve the health and social care services they use. We recruited volunteers (aged 12-18) from across...
Jun 29, 2021
On equal terms - then and now: Annual Report 2020-21
Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22....
Jun 14, 2021
The District Nursing Service: People’s experiences of using the service in Somerset
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses...
Jan 28, 2021
NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Dec 1, 2020
Access to primary care GP surgeries in Somerset: What local people told us
We have been talking to local people about their experiences and views of accessing care at GP surgeries in Somerset. This report tells...
Nov 18, 2020
Accessing health and social care during COVID-19: A Somerset perspective
We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to...
Sep 27, 2020
Care Homes during Covid: Care staff perspective
We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed...
Jun 29, 2020
Guided by you: Annual Report 2019-20
Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21....
Feb 24, 2020
Enter and View: Centenary House Care Home, Shepton Mallet
Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents....
Feb 3, 2020
Enter and View: Oak Meadows Care Home, Taunton
Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on...
Jan 20, 2020
Enter and View: Oak Lodge Care Home, Chard
Our report following a visit to Oak Lodge in Chard, which is a purpose-built care home and provides accommodation for frail older people....
Oct 23, 2019
Accessing information about health & support in Somerset: The views of local people
We have been talking to local people about their experiences and views of the accessing health and support information in Somerset. This...
Jul 22, 2019
NHS Long Term Plan: The views of Somerset residents
This report details engagement work we carried out around the NHS Long Term Plan. Part one of the report summarises the work and its...
Jul 8, 2019
Health Visiting Service Report: Views on early years support
We have been talking to local people about their experiences and views of the Health Visiting Service in Somerset. This report tells you...
Jun 29, 2019
Annual Report 2018-19
Healthwatch Somerset Annual Report 2018-19: A review of our work over the past year and its impact, plus our work planned for 2019-20....
Apr 3, 2019
Evaluation of Somerset Safeguarding Service: User feedback process
We worked closely with the Adult Safeguarding Team to design a questionnaire that related to the six principles set out in The Care Act...
Mar 1, 2019
Somerset Young Carers report: You said, we listened
Our Manager and a Local Board member attended a Young Carers Forum meeting to hear the views of young carers on the Somerset Young Carers...
bottom of page