Our Work

A round up of our recent work

Since October 2017 we have:

A new office

Set up a local office in Bridgwater, Somerset, and transferred the staff team. healthwatchsomerset.co.uk/about/our-team/

A new website

We have launched the new and improved Healthwatch Somerset website.

Volunteer programme

We have put in place a volunteer programme that is helping us recruit, train and support our volunteers.


Regularly meet with local health and care commissioners and providers to discuss feedback that has been shared with us.

Local communications

We send out a regular e-bulletin – please sign up to our mailing list.  We also update our website and social media on a regular basis.  To find out what is Healthwatch Somerset check out this short film.

Local Healthwatch Board

Appointed a Chair of the Board, along with Board Members.  healthwatchsomerset.co.uk/about/our-board/

Local Health and Wellbeing Board

Taken up our seat at the local Health and Wellbeing Board and 25 other important groups.

What will we do by 2019?

We aim to have the new arrangements for Healthwatch Somerset properly established, so we have a strong basis for the next 5+ years.  By 2019 we plan to have:

Volunteer recruitment

Carried out a recruitment campaign for volunteers.

Community engagement

Supported our volunteers to deliver local community engagement.

Staff recruitment

Filled all available staff roles.

Work plan

The Local Healthwatch Board will be setting the priorities for the work plan.


Increasing our communications so that more people know what Healthwatch is and are encouraged to talk to us.

Somerset Choices

Work with commissioners to improve the quality of information on the website Somerset Choices including signposting local people to it.

Rationale and explanation of our methods we use

Read about what methods we use to collect and process data for our work and the reasoning behind it.

Call us

01278 264405

Find us on social media