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Find out what Healthwatch Somerset is up to in our updates below, plus other local health and care sector news from around Somerset and beyond.
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Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset
In a recent Healthwatch survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment. Earlier in the year, Somerset's NHS leaders...
Young people tell Somerset’s health and social care services: communicate better to care better
In a new report out today from Healthwatch Somerset, young people are calling on the county's health and social care services to improve how they communicate - with each other and with young people - to improve how they care. 65 young people have told Healthwatch...
Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111 is the NHS non-emergency number. When you call 111 you speak to a highly trained telephone adviser, supported by healthcare...
Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
Millions of people have had their treatment delayed by the pandemic – are you one of them? Healthwatch Somerset has been finding out how local people have been affected by waiting for surgery in Somerset. As the local survey closes, Healthwatch England have launched...
Meet our new Healthwatch Somerset Manager
This month, Healthwatch Somerset welcomes Gillian Keniston-Goble to its small, but perfectly formed team, based in Bridgwater. Gillian has worked in the community and voluntary sector for over twenty years, after starting out in retail banking. She began her...
New study asks people how they’ve been affected by waiting for surgery in Somerset
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, Healthwatch Somerset is asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times. At the end...
Annual report highlights how Healthwatch Somerset has supported the public and health and care services throughout the pandemic
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with Healthwatch Somerset or sought information and advice on how to access the care and support they...
Changes to Somerset’s District Nursing Service: What patients and carers want to see
A new report out today from Healthwatch Somerset, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of...
Healthwatch Somerset announces new public engagement programme to drive improvements in local health and social care
Local health and social care champion, Healthwatch Somerset, has announced the areas it will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services. Following analysis of public...
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